Frequently Asked Questions
Everything you need to know about working with us.
1. General Business Questions
TRION EXIM LLP specializes in the sourcing, logistics, and distribution of premium building materials, stainless steel, polycarbonate sheets, and agro commodities globally.
We act as an authorized distributor and global trading agent, ensuring direct access to high-quality products from certified manufacturers.
Yes, we are fully licensed to operate with an active Importer-Exporter Code (IEC) in India and strictly adhere to all international trade laws.
With our agile supply chain networks, we have established strong partnerships and robust export logistics capabilities across numerous countries worldwide.
2. Product and Sourcing Questions
We specialize in sourcing Ceramics (PGVT Tiles, Sanitary Wares), Stainless Steel (200, 300, 400 series), Polycarbonate Sheets, and Organic Agro Commodities. Custom sourcing is available upon request.
We conduct pre-shipment inspections (PSI) and partner exclusively with ISO-certified suppliers to guarantee export-grade quality.
Yes, samples can be provided for evaluation. Sampling fees and shipping costs apply, which may be refunded upon a bulk order.
3. Pricing and Payment Terms
We accept Telegraphic Transfer (TT), Letter of Credit (L/C), and other secure international wire methods.
Typically 30% advance with 70% against B/L copy, though terms can be negotiated for long-term partners.
Prices are subject to market fluctuation and international shipping costs. Our quotations are valid for a specified number of days upon issuance.
4. Shipping and Logistics
We offer standard Incoterms 2020, including FOB, CIF, CFR, and EXW to meet your logistical preferences. Read our Incoterms guide
We use sea freight, air freight, and global courier services, depending on urgency and volume requirements.
Costs are calculated dynamically based on weight, volume, final destination, and the chosen Incoterm.
Lead time depends on product availability and destination port, but typically ranges from 2 to 6 weeks.
5. Compliance and Documentation
We provide a commercial invoice, packing list, Bill of Lading (B/L) or Airway Bill, Certificate of Origin, and specific certifications like Phytosanitary certificates for agro products.
We provide all necessary export documentation for local customs clearance and work closely with trusted freight forwarders to ensure a smooth, compliant process.
Can't find your answer?
Our global procurement team is ready to assist you with specific inquiries.
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